Zoë Scorer, MD, Conscious Communication

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Conscious Communications is a dynamic PR agency known for developing impactful communications strategies that build strong brands, increase awareness, protect reputations and drive customer loyalty.

Using extensive industry knowledge and strategic media connec­tions, the agency positions clients at the forefront of their markets and crafts compelling narra­tives that resonate and influence their behavior.

With a dedicated team of 17 profes­sionals, Conscious Commu­ni­ca­tions offers a unique blend of high-impact public relations, marketing commu­ni­ca­tions, event planning and design services. Their diverse clientele includes education, technology, energy, devel­opment, non-profit organi­za­tions and charities.

The agency prides itself on its core philosophy of “doing good by doing good,” prior­i­tizing the social impact of its work over mere profitability. This ethical approach combines strategic expertise with creativity and estab­lishes values-based practices that promote profes­sional and personal devel­opment, social respon­si­bility and community engagement.

p in creating social change; From our commitment to profes­sional and personal devel­opment to our volunteer work.

What was the inspiration behind Conscious Communications?

Conscious Commu­ni­ca­tions was founded on a passion for doing things differ­ently: adding real value, deliv­ering a return on investment for our customers without compro­mising ethics, and using profits to give back to the community.

The company is based on the principles of conscious business, which means that it’s not just what we do that matters, but also how the team does it. Our open and trans­parent approach ensures that we make clear and conscious decisions for our customers, partners, companies, people and the environment.

Who do you admire?

Any entre­preneur or leader riding the wave of the current post-pandemic economic climate. Running a business can be challenging, and the way you overcome those challenges and continue your growth path is what sets a company apart. Hearing from leaders how they have grown their businesses, often starting in their kitchen like Julie Deane (Cambridge Satchel Company) or Ella Mills (Deliciously Ella), and overcoming hurdles whether under their control or not, is always a valuable insight.

I am also a strong supporter of profiling working families, especially women in leadership positions. You might think that in 2024 we wouldn’t have to break the vicious circle of gender roles histor­i­cally imposed by society, but unfor­tu­nately here we are. I am a mother of two young children and I hope that they will be strengthened as they grow older by the fact that their mother runs a small business!

Looking back, is there anything you would have done differently?

Our culture is incredibly important to us; Sometimes we didn’t get it right when it came to recruiting, so I would have taken more time to hire and make sure people aligned with our company’s values ​​and vision, no matter how urgently we needed to fill a position.

What defines your way of doing business?

Our goal when founding the agency in 2012 was to be a force for good and use our PR expertise to create a positive social impact by addressing inequal­ities, creating oppor­tu­nities and helping to promote social mobility place and around the world.

By placing corporate social respon­si­bility and sustainable devel­opment at the heart of our business, we set an example and show others how a business can thrive while having a positive impact on the lives of others and the environment. Our work, our actions and our behavior act like a “magnet” that attracts the type of clients we want to work with and the talented people we need on our team.

As an independent company in the service industry, our company is not a company that attracts large external invest­ments to grow quickly. Since its founding in 2012, Conscious Commu­ni­ca­tions has grown steadily and organ­i­cally despite a global pandemic. Our growth depends entirely on the hard work, expertise and dedication of our team. Our goal is to continue to invest all of our profits in our employees, our chari­table activ­ities and the local community, while at the same time donating our most valuable asset — our time — to charity and working in the community with disad­van­taged people.

We have estab­lished and regis­tered a charity (FXP Festival) and a non-profit company (Cambridge 2030), both of which aim to advance social mobility and improve the quality of life for people in Cambridge, which in turn benefits the economy and other businesses in and around the city.

In January 2024 we were awarded Platinum by Investors in People, the highest level of accred­i­tation awarded by the UK’s leading accred­i­tation body for business improvement through people management in the UK. After achieving Gold accred­i­tation for the second time in 2021, we sought an assessment against the Investors in People standards. Our commitment to our people, our agency culture and the local community are at the core of our business. From the day we founded Conscious Commu­ni­ca­tions, we wanted to create an agency that was different and driven by values; Think about how our work will impact others and create a culture that empowers employees.

In May 2023, we became a certified B Corpo­ration (B Corp), reinforcing our commitment to a higher standard of business that closely aligns with our mission to be a force for good. B Corp certi­fi­cation addresses a company’s overall opera­tions and covers five key areas of impact: gover­nance, workers, community, environment and customers. To complete certi­fi­cation, we have legally enshrined our commitment to a purpose beyond profit into our company’s charter. From our supply chain to our office opera­tions, we carefully consider the social and environ­mental impact of every­thing we do and actively seek oppor­tu­nities to support local commu­nities and champion diversity and inclusion. B Corp accred­i­tation is an acknowl­edgment that our company has been, is and will continue to be successful through good deeds.

What advice would you give to someone starting out?

Get feedback from those around you about your plans and ambitions for the company and commit to your proposal.

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